1. Definitions
"Service" means the DinerOps software-as-a-service platform for restaurant reservation management, floor planning, work hours, and related features. "Customer," "you," and "your" refer to the legal entity or individual that registers and uses the Service. "We," "us," and "our" refer to the provider of the Service.
2. Acceptance and scope
By creating an account or using the Service, you agree to these Terms of Service and our Privacy Policy. If you are acting on behalf of an organization, you represent that you have authority to bind that organization. The Service is offered subject to availability and we may modify or discontinue features with reasonable notice where practicable.
3. User obligations
You agree to: provide accurate account and restaurant information; keep login credentials secure; use the Service only for lawful purposes and in compliance with applicable law; not attempt to gain unauthorized access to the Service or other accounts; and not use the Service to send spam or malicious content. You are responsible for the conduct of users you invite and for content you or your end users submit.
4. Payment terms
Subscription fees and any trial terms are as presented at sign-up or in the app. Fees are due in advance. We may change pricing with at least 30 days notice; continued use after the change constitutes acceptance. Refunds are at our discretion unless required by law. Failure to pay may result in suspension or termination of access.
5. Data ownership and license
You retain ownership of your data. You grant us a limited license to use, store, and process that data solely to provide and improve the Service, in accordance with our Privacy Policy and any Data Processing Agreement. We do not sell your data to third parties.
6. Liability limitations
To the maximum extent permitted by law, the Service is provided "as is." We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. Our total liability for any claims arising from or related to the Service shall not exceed the fees you paid to us in the twelve months preceding the claim.
7. Termination
You may cancel your subscription or account in accordance with the app or by contacting us. We may suspend or terminate access for breach of these Terms, non-payment, or to protect the Service or others. Upon termination, you may export your data during any grace period we provide.
8. Governing law
These Terms are governed by the laws of Finland. Any disputes shall be resolved in the courts of Finland, unless mandatory consumer law in your jurisdiction requires otherwise.
9. Contact
For questions about these Terms, contact us at support@dinerops.com or the address indicated on our website.